We are confident that you will be pleased with all of our items and have carefully tested our packaging to withstand the rigors of despatch, however, if you are unhappy with anything you can return them within 14 days of despatch.

Please make sure all returned items are in their original packing and unused. We will then refund any monies for the items less the postage charges incurred for the sending of the items.

Es. Cost of item £10,00 + £4,50 (delivery charge) we will only refund £10,00 and the cost of the delivery will be covered by the return person.

In the unlikely event of you receiving damaged goods from us then please email us at within three days of receipt and return the goods to us, we will then arrange for a refund or replacement and credit you postage.

We cannot be held responsible for goods in transit whilst being sent back to us and ask that you use a recorded (proof) service. Our return address is:

Hospitalian LTD
168 Courtlands Avenue
SE12 8JB

These terms do not affect your statutory rights.

Questions about the Terms of Service should be sent to us at